Pizza Hut

Reviews about Pizza Hut

• 1 / 5

  By Lydia K. M
  Worst location ever! Service and staff suck! I ordered a pizza online about (2 hours before) and then drove to the location to pick it up. When I got there, no one came to the front counter for at least 10 mins. And when someone did show up, he made me pay for the pizza immediately instead of checking to see if it was ready, and then acted like he was going to get it but didn't after I had already paid. I waited for another 10 min before he asked another staff member about my order and from what I could hear them saying to each other, the order wasn't ready. So they didn't say anything to me but one guy snuck into the back and started to make it (like I couldn't see what was going on). I waited for another customer to be served before I demanded a refund because I couldn't wait any longer. So the guy at the counter said he'd give me a refund and I waited another 10 min so by that time the pizza was ready and they gave it to me. No apologies, not even a free dipping sauce or drink for my troubles, nothing! Not to mention there were a bunch of other people who were waiting for their food that they also ordered online and had yet to receive. DO NOT GO TO THIS LOCATION! If you live in Guelph go to the location on Stone Road much better service! *A side note: I guess they were super short staffed and had their delivery man helping with the orders and boxing the pizzas for delivery, he looked extremely dirty from head to foot and was not wearing proper attire to be handling food.
  May 05, 2017
• 2 / 5

  By Alexandra Jablonski
  I rate this as poor. I ordered food for delivery and it came an hour and a half after I ordered it. My pizza was warm. My garlic bread with cheese was over cooked and hard as a rock. The chicken bites I ordered did not come with the sauce that I ordered. Food was still good but I've had better.
  December 17, 2016
• 5 / 5

  By Rob Brasil
  That's Pizza Hut Delivery Not Pizza Hut Express
  August 22, 2016
• 2 / 5

  By Lisa Marston
  Better than the other one. Haven't been sick at this location. But service is horrible. They never answer their phone, making it so I don't want to order online in case they ignore that as well. It also takes over an hour for delivery most times when I do get through, and have had things forgotten. For sure a pick up only place.
  August 13, 2016